Parcels from Israel. Closer to your loved ones.

Send personal belongings and gifts with Familia IPS. We will help you with packing, documents and delivery terms.

Familia IPS box for sending a parcel from Israel

Where shall we send your parcel?

Please check delivery terms before sending.

Sending is easier step by step

  1. 01

    Check the terms

    Check that your destination is available and which rules apply.

  2. 02

    Pack your items

    Use a sturdy box and secure the contents well.

  3. 03

    Fill in the declaration

    Enter the details and describe the contents of the parcel.

  4. 04

    Hand over the parcel

    Book a courier or bring it to our warehouse in Israel.

Courier or warehouse

Order a pickup or bring the parcel yourself.

Check the address, hours and pickup terms in advance.

Declaration and payment

Prepare the sender's and recipient's details and describe the contents. The declaration requires the sender's passport details.

Keep your copy of the declaration and the receipt.

Packing a parcel: Familia IPS box, tape and scissors

Getting your parcel ready for the road

  • Sturdy boxUse good-quality, undamaged packaging.
  • No empty spaceKeep items from moving inside the box.
  • Items well securedUse bubble wrap, paper or other materials.
  • No old labelsRemove old stickers and barcodes.

No box? Ask about ordering packaging from Familia IPS.

What the recipient should know

Receiving the parcel

Self-pickup or delivery to the address, as agreed. For self-pickup, bring an ID and the parcel number.

Carrying upstairs is not included.

Customs clearance

Depending on the contents and the rules of the destination country, duties and taxes may apply.

Where is your parcel?

Enter your tracking number.

Questions about sending parcels from Israel

What does the delivery price depend on?
On the destination country, the weight and size of the parcel, and how you hand it over — courier or warehouse. To get an exact price, leave a request at the bottom of the page or message us on WhatsApp.
What can I send in a parcel?
Personal belongings, clothes, gifts, books and other permitted items. Before sending, check the list of items prohibited for shipment and the sending rules.
How long does delivery take?
Delivery times depend on the destination and shipping method. An operator will tell you the current times for your country before sending.
How do I fill in the declaration?
Open the declaration form, fill it in and print it in 3 copies. You will need the sender's passport details. If you cannot fill it in online, the courier will bring a paper form.
How can I track my parcel?
After sending you will receive a tracking number. Enter it in the “Where is your parcel?” field above or on the parcel tracking page. The status is also available in the My Familia app.

Tell us about your parcel

We'll explain the terms and the next step.

Familia IPS box and gifts to send